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Getting Started Guide for Android Devices

Whit avatar
Written by Whit
Updated over 2 months ago

Introduction

Welcome to the Vision Camera app! Truepic Vision is a digital inspection platform that provides a quick and convenient way to send verified, trustworthy images and videos directly to the requester. The Truepic Vision app is a camera application available exclusively on iOS and Android devices.

If you were instructed to use the Truepic Vision app by one of our clients, please wait until you have received either an email or text message (or both) with a link that will take you directly to your inspection request for submission.

As tempting as it may be to immediately download the Truepic Vision app, please do not do so without a smartlink. Please wait until you receive a smartlink either via text message or email. Your inspection is "invite-only," which means that you cannot access your specific inspection unless you have the smartlink to direct you there. If you download the Truepic Vision app on its own, it will not work for you.

You received your smartlink, now what?

To begin, you'll need to have your smartphone or tablet running stock Android handy so you can tap on the link in the text message or email you received. There is no username or password required to log in. If you received the link through email on a desktop, you can forward it to, or open it on, your smart device.

1. Open the text message or email with the link on your smartphone or tablet. Tap on the link.

2. You will be taken to a new screen, reading "Ready to get started?". Click the Copy & Continue button.

3. A prompt will open, letting you know that the link was copied and it is trying to open your app store, the Play Store. You may need to click Open if prompted.

4. In the Play Store, click "Install" or, if you've downloaded the app already previously, "Open".

5. Once downloaded, open the Truepic Vision App. Your request should open for you, including your name. If it does not, you may see this screen, where you can paste the link from the email or text you received:

6. Once the app recognizes you, it should display your name and what company asked you to use Truepic Vision. Accept the Terms of Service and Privacy Policy by clicking the check box, then click Get Started.

7. A screen will show, letting you know permissions are needed. Press Enable Permissions at the bottom.

8. The Truepic Vision app requires Camera and Location (including Precise Location) permissions. The Permissions page will show. Press Allow Access on each box, and Allow those permissions.

9. Once all permissions are given, you may briefly see a "Preparing your inspection..." page.

10. You should then see the Inspection screen, with the list of questions the company who asked you to use our app has set up for your case.

Using the App

The app will show the list of questions from the partner company who asked you to use Truepic Vision:

Answering Questions

Click on the questions to answer them. If it is a photo question, you should be able to start taking photos for that question.

A screenshot of the Vision Camera app is shown. At the top, text is displayed beside a green camera icon, reading "Camera enabled; camera is active, and photo upload is enabled". Below this, there is a camera open, with the current question listed at the top of the camera.

Editing Photos

Change Photo Category

To change the category or question a photo is in, tap the drop-down at the top, and then tap the correct category/question.

Add Note

To add a note or description, tap the + Add Note button and type in the text box.

Edit Note

To edit a note or description, tap Edit Note and change your comment in the text box. You will only see this option if a description already exists.

Deleting Photos

To delete a photo, select the image you want to delete from the Inspection page, and then select the trash icon in the upper-right-hand corner.


What's Next?

  • Once you have answered all the required questions (noted with an asterisk * in the app), you will be able to press Finish. Do not do this until you are completely done using the app, as you will not be able to alter or add anything after submitting your answers.

  • Once finished, your answers are sent directly to the company who asked you to use the Truepic Vision app. They will review them, and reach out to you directly with questions or next steps.

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